1. Home
  2. Hospitality

INDUSTRY SOLUTIONS

Data & Analytics for Hospitality

Fill more rooms, set smarter rates and roster to demand. We help hotels, resorts and venues turn booking, guest and operational data into decisions that lift revenue.

Talk to us See use cases
Data and analytics for hospitality

Sound familiar?

  • Room rates set by instinct rather than demand and booking pace.
  • Booking, channel, POS and payroll data in separate systems.
  • Labour costs rising faster than revenue.
  • Guest reviews and feedback that nobody has time to analyse.

What you'll get

  • Occupancy, ADR and RevPAR dashboards for every property.
  • Pricing insight based on pace, events and channel costs.
  • Rosters matched to forecast demand.
  • A clear view of what guests love, and what they don't.

Hospitality Use Cases

Examples of the challenges we help hotels and venues solve with data and AI.

Revenue

Revenue and pricing insight

The challenge
Rates are set from spreadsheets, with no view of booking pace or what each channel really costs.
What we build
Unified booking data with pace and pick-up analysis, channel profitability and rate guidance by date and segment.
The outcome
Smarter pricing and a deliberate shift towards more profitable direct bookings.
  • Power BI
  • Microsoft Fabric
  • PMS integration
Operations

Rostering to forecast demand

The challenge
Shifts are planned from habit, leaving venues overstaffed on quiet days and stretched on busy ones.
What we build
Demand forecasts by day and outlet that feed rostering, using occupancy, events and historical trade.
The outcome
Lower labour costs and better service at peak times.
  • Forecasting
  • Payroll data
  • Power BI
Guest experience

Guest sentiment analysis

The challenge
Hundreds of reviews and surveys arrive every month, but themes and trends are never analysed.
What we build
AI that groups reviews by theme and sentiment across properties, with alerts for emerging issues.
The outcome
Issues fixed faster and investment focused on what guests value most.
  • Azure AI Language
  • Generative AI
  • Power BI
Distribution

Channel mix and direct bookings

The challenge
Online travel agent commissions keep growing, and the true cost of each channel is unclear.
What we build
Channel performance reporting covering commission, cancellations, lead time and guest value by channel.
The outcome
A stronger direct booking strategy and lower distribution costs.
  • Data integration
  • Power BI
  • Analytics

How We Help Hospitality

Dashboards

Occupancy, revenue and channel dashboards.

Learn more

Analytics

Forecasting, pricing and guest insight.

Learn more

Data engineering

Bringing PMS, POS and payroll data together.

Learn more

AI agents

Automating guest enquiries and routine admin.

Learn more

See a hotel dashboard in action

Explore our live hotel occupancy dashboard, built on realistic sample data for five Australian properties.

Open the live dashboard Talk to us

Frequently Asked Questions

Yes. We connect to common property management, channel manager, POS and payroll systems and bring their data into one model.

No. Many hospitality groups start with one dashboard, such as occupancy and revenue by property, and build from there.

Yes. Group-level dashboards with drill-down to each property or outlet are one of the most valuable things we build.

Speak to Us About Hospitality

Tell us what you're working on. We'll share practical ideas for using data and AI in hospitality, with no obligation.

Speak to a data expert